If you haven’t already registered, join InAAU as we celebrate our 25th Anniversary at the Denver Convention Center, April 18 to 22. InAAU has arranged for a great lineup of educational sessions, demonstrations and access to the product experts that build and support Avaya products and solutions.

InAAU is offering early bird registration rates and discount opportunities like never before! Our rates have been reduced from last year, representing the best educational value you can find. Although our group discount rate is no longer available, we have reduced all rates at all levels, providing significant savings for our members.

Be sure to book your hotel soon! April is a popular time of year in Denver, and the specially priced rooms for Art of Evolution/Global Connect 2010 will go quickly. The Hyatt Regency has just reduced their room rate for our conference attendees. Book now to get these great savings!

Special Tour Available

Avaya Global Support Services is extending a special invitation to all conference attendees, to participate in a Tour of the Avaya Technical Center located in Highlands Ranch, Colorado. The tour will be held Thursday, April 22nd and will include demonstrations of various tools and technologies, provide an overview of the flow of a trouble ticket or alarm and a visit to the training center. Be sure to extend your travel dates to to participate in this special tour. Seats will be limited, so stay in touch online for more information when registration will be available.

Coming Soon…
watch the Web for this year’s dynamic line up of educational programs at this year’s event.
Keynote Speaker [link]

Pre-submission of Sales/Service issues [link]

Service Excellence Award Nomination [link]

Webinar Series [link]

In addition to our current webinar series available to all InAAU members, we have collaborated with INNUA and INSIGHT 100 tm to provide an informative and insightful 3-part webinar series on SIP.

Go online for more information on these special webinars at INAAU.org

Help Support our Green Initiative!

If you require a paper copy of a presentation, please be sure to print a copy before arriving at the conference. Our conference facilities will provide kiosks for online viewing of your agenda planner and session information but will not be able to print. Wireless cafes will also be set up to specifically download data, but please be sure to bring a USB key.

Join us in celebrating the 25th anniversary of InAAU and register now!

The Art of Evolution, 25 Years of Networking, Education and Advocacy!

InAAU Conference Planning Committee
[email]
1-888-769-7861 / 781-251-7856
[link]
While online don’t forget to update your member profile. This information is valuable for InAAU to represent our membership accurately, and for the members to efficiently use as an online networking tool.

Thank you for all the ORaug members and presenters that attended on January 29th.

We would like to give additional thanks to:
• Jack from AVAYA presenting "Avaya/Nortel Update"
• Jerry from AVAYA presenting “AURA”
• Pam from PAETEC presenting “SIP”
• Rick from Cerium Networks presenting “96xx VPN”

All presentations submitted to ORAUG will be available for download at ORAUG.com soon. And thanks to Derek from OSU the video presentations will be available.

One of the activities called "Round Table" gave each member a chance to share a little about their business/site along with some projects currently being worked on. It looks like this was a great success again. Thank you.

If any member would like to follow up with some suggestions maybe in reference to the material, length, donations, dates, Mission statement, logo or anything else- please use the Suggestions link and complete the form.

Next ORaug Meeting will be April 30th, 12:00-4:30. We do expect this to be a light one as many are part of the INAAU Conference in April. An INAAU update will be sent soon.

Again thanks for the GREAT meeting!

Site Outage - The Avaya Support Web site will be unavailable on Friday, February 5th from 8:00PM MT until Midnight MT due to site upgrades. We apologize for the inconvenience.

In our ongoing efforts to improve customer satisfaction, the enhancement to "View All Notices" under Product Notices and "View All Documents" under Documentation has been added to the Support site.